Numerous people have experienced that distinct sour taste of disappointment when they get home and find out that they have purchased a dud. As if the disappointment of buying a faulty product is not enough, getting the matter sorted out by the supplier or manufacturer often turns out to be an epic battle. Suppliers and manufacturers are know for stonewalling, failure to call back, lame excuses and shifting the blame. However, with help from lemon law attorneys Los Angeles consumers can take such matters to the courts.
Many consumers think that they are fully protected because they have been issued with a warranty. In most cases they are in for a rude awakening if they need to have that warranty honoured. There are two different kinds of warranty. Express warranties are in writing and often form part of the sales agreement. This warranty is supplied by the manufacturer but the many exclusions and the limited scope of such warranties often render them almost useless.
There are implied warranties too. They are seldom in writing but they are they promises that suppliers make regarding the quality of the product, the features that it offers and the conditions under which the product can be used. Suppliers promise to repair or replace products that do not conform to the promises made by the supplier. Sadly, this seldom happens unless the consumer goes to great lengths to obtain satisfaction.
It was only in 1975 when consumers in the United States first received official legal protection against crooked and unscrupulous manufacturer. This was when the Magnuson Moss Warranty Act was introduced. Sadly, the act only deal with the purchase of auto mobiles and a narrow range of electronic and electric goods. Thankfully, most states have now introduced more comprehensive consumer protection acts that can see offenders facing very severe penalties.
Consumers have a duty to try and resolve disputes before they take legal action against manufacturers and suppliers. They first have to do everything they can to resolve the dispute. Experts advise that consumers put complaints into writing and that they keep detailed records of all forms of communication when they are not happy with a product. The more detailed their records are, the better their chances of getting results.
Before any reputable lawyer will accept a consumer case, he will initially ensure that the complainant has a valid case and also that sufficient efforts have been made to settle matters with the supplier or the manufacturer. Thereafter, he will contact the respondents to let them know them that he is handling the case and to give them another opportunity to settle the issue.
The vast majority of consumer protection cases are settled out of court, unfortunately only when they realize that the consumer is adamant to settle the matter through legal channels. Most suppliers, dealers and manufacturers will want to avoid negative publicity. They also know that, if found guilty, they will have to face severe fines and they will have to pay all the legal costs.
Responsible consumers do not allow manufacturers and dealers to get away with false promises sub standard goods and shoddy service. They make sure that their rights are recognized and honoured. When unable to obtain satisfaction, an experienced lawyer can help to make sure that justice is done and that manufacturers will be just a little more careful in future.
Many consumers think that they are fully protected because they have been issued with a warranty. In most cases they are in for a rude awakening if they need to have that warranty honoured. There are two different kinds of warranty. Express warranties are in writing and often form part of the sales agreement. This warranty is supplied by the manufacturer but the many exclusions and the limited scope of such warranties often render them almost useless.
There are implied warranties too. They are seldom in writing but they are they promises that suppliers make regarding the quality of the product, the features that it offers and the conditions under which the product can be used. Suppliers promise to repair or replace products that do not conform to the promises made by the supplier. Sadly, this seldom happens unless the consumer goes to great lengths to obtain satisfaction.
It was only in 1975 when consumers in the United States first received official legal protection against crooked and unscrupulous manufacturer. This was when the Magnuson Moss Warranty Act was introduced. Sadly, the act only deal with the purchase of auto mobiles and a narrow range of electronic and electric goods. Thankfully, most states have now introduced more comprehensive consumer protection acts that can see offenders facing very severe penalties.
Consumers have a duty to try and resolve disputes before they take legal action against manufacturers and suppliers. They first have to do everything they can to resolve the dispute. Experts advise that consumers put complaints into writing and that they keep detailed records of all forms of communication when they are not happy with a product. The more detailed their records are, the better their chances of getting results.
Before any reputable lawyer will accept a consumer case, he will initially ensure that the complainant has a valid case and also that sufficient efforts have been made to settle matters with the supplier or the manufacturer. Thereafter, he will contact the respondents to let them know them that he is handling the case and to give them another opportunity to settle the issue.
The vast majority of consumer protection cases are settled out of court, unfortunately only when they realize that the consumer is adamant to settle the matter through legal channels. Most suppliers, dealers and manufacturers will want to avoid negative publicity. They also know that, if found guilty, they will have to face severe fines and they will have to pay all the legal costs.
Responsible consumers do not allow manufacturers and dealers to get away with false promises sub standard goods and shoddy service. They make sure that their rights are recognized and honoured. When unable to obtain satisfaction, an experienced lawyer can help to make sure that justice is done and that manufacturers will be just a little more careful in future.
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