Without California Lemon Law Attorneys Consumers Often Get The Short End Of The Stick

By Robert Burns


When planning to buy a special luxury, expensive device or a new car most consumers have to save and sacrifice before they can afford it. Unfortunately, so many consumers end up buying that coveted product only to find out that it is dangerous, not working properly or not performing as promised. This is when the battle between the consumer and the supplier and manufacturer start, and with help from California lemon law attorneys Los Angeles consumers can now take their complaints to court.

Many consumers falsely believe that their interests are protected by the warranty that comes with the product. What most people do not realize is that there are two different types of warranties. Express warranties are those that are issued by the manufacturer and normally form part of the sales documents. These warranties are often extremely limited with numerous exclusions.

Then there are implied warranties which are often not supplied in writing. This warranty assures the buyer that the quality of the product will meet certain criteria, that it will perform as indicated and that it is safe to use. Kn terms of implied warranties, the dealer promises to replace or repair faulty products or, in certain circumstances, to refund the buyer.

Consumers were given legal protection for the first time when the Magnuson Moss Warranty Act was passed in 1975. Sadly, this act only provides for consumer protection when vehicles or a limited variety of electronic goods are bought. Subsequently, many states have passed acts that provide consumers with protection related to a much wider range of potentially faulty products. Most acts provide for severe penalties, including heavy fines.

Consumers cannot initiate legal action against manufacturers and dealers before they have tried to resolve the matter with them directly. Experts advise that consumers put their complaints in writing and that they keep detailed notes when communication by telephone or face to face. It is important to records names, dates and times too. All documentation related to the faulty product should be kept.

When complainants reach the end of their tethers they can approach a lawyer, preferably a professional that specialize in this type of case. Reputable lawyers will first assess the case because sometimes it is simply not worth it to pay for legal action when the desired outcome is too small to justify the costs. In many cases this assessment is free of charge and can even be conducted on line or via email.

After accepting a case the lawyer will first notify the manufacturer, dealer and supplier that he is handling the matter on behalf of the consumer. This notification is often enough to prompt the respondents into offering a settlement out of court. They know that, if found liable, they will have to pay the cost of the case and they will have to satisfy the consumer. They will also face severe penalties.

Consumers have long been struggling to get manufacturers, suppliers and dealers to take responsibility for the products that they sell. It is unfair to expect consumers to accept shoddy workmanship, products that do not perform as advertised or even products that prove to be dangerous. If legal action seems to be the only route to satisfaction, then such a route should be taken.




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