Sending invoices as written documents is prevalent among many legal institutions. Despite efforts to introduce the advantages of Ebilling for law firms, adoption has been slow. Various reasons have been attributed to this. Besides the fear of change, several other causes have been discussed in the paragraphs below.
One limiting factor of electronic invoicing is the complexity associated with its operation. Unlike paper-based methods where anybody can handle, one must be trained on how to operate these systems. Even after training it still is not easy. Particularly, complexity is brought about by numerous clients serviced by a single legal company. Each client has their specifications that must be adhered to. Therefore, specialists need to keep learning about new applications as preferred by their customers.
Another factor is lack of standardization on the part of vendors. No regulation bodies stipulate certain applications as well as system features. For this reason, various clients have particular guidelines of how invoices should be mailed. There are multiple emailing platforms to choose from. While one client may prefer one mode, the other could be different.
Suppose such a company has many customers with different applications. It means specialists need to learn how to use all those platforms. On top of this, each consumer must have their own customizable codes which further complicates digital invoicing. Unfortunately, it never gets easy. As corporate increase their customers, the software becomes more complicated.
Another challenge lies in the invoicing process. It is expected the use of electronic debiting will be more complicated as more customers need it. It takes approximately one month to host one customer online. If such a client is using an application from a familiar seller, that process is much simpler, unlike if the application is all new. Averagely, a single debiting process takes eight steps to complete. This is different for paper debiting where after being reviewed by an attorney, what follows is printing, packaging in envelopes and mailing to clients.
If a customer is already hosted, charging process follows eight stages. At first, experts print out a copy of clientele document. This is shared with an attorney for review. The lawyer sends back that document having made minor or major observations. In case of presence of changes, specialists make adjustments manually. Afterward, they scan that document and upload it for the customer to review. If a consumer is satisfied with the content, experts document this. If otherwise, that process has to be repeated.
Repeating similar steps for countless customers consumes a lot of time as well as resources. While digital debiting is expected to save on time, sometimes this is not the case. When specialists are not used to such applications, the percentage of rejected invoices is high thus, the number of cycles. Consequently, a process that would normally take five days may prolong to eleven days. This also leads to resource wastage.
Reviewing the above points may create a perception that digital debiting is bad altogether. However, one cannot compare work done manually versus machines. With time, specialists become used to procedures hence carry out tasks effortlessly. For these reasons, companies should strive to obtain fully trained experts to help counter these limitations.
One limiting factor of electronic invoicing is the complexity associated with its operation. Unlike paper-based methods where anybody can handle, one must be trained on how to operate these systems. Even after training it still is not easy. Particularly, complexity is brought about by numerous clients serviced by a single legal company. Each client has their specifications that must be adhered to. Therefore, specialists need to keep learning about new applications as preferred by their customers.
Another factor is lack of standardization on the part of vendors. No regulation bodies stipulate certain applications as well as system features. For this reason, various clients have particular guidelines of how invoices should be mailed. There are multiple emailing platforms to choose from. While one client may prefer one mode, the other could be different.
Suppose such a company has many customers with different applications. It means specialists need to learn how to use all those platforms. On top of this, each consumer must have their own customizable codes which further complicates digital invoicing. Unfortunately, it never gets easy. As corporate increase their customers, the software becomes more complicated.
Another challenge lies in the invoicing process. It is expected the use of electronic debiting will be more complicated as more customers need it. It takes approximately one month to host one customer online. If such a client is using an application from a familiar seller, that process is much simpler, unlike if the application is all new. Averagely, a single debiting process takes eight steps to complete. This is different for paper debiting where after being reviewed by an attorney, what follows is printing, packaging in envelopes and mailing to clients.
If a customer is already hosted, charging process follows eight stages. At first, experts print out a copy of clientele document. This is shared with an attorney for review. The lawyer sends back that document having made minor or major observations. In case of presence of changes, specialists make adjustments manually. Afterward, they scan that document and upload it for the customer to review. If a consumer is satisfied with the content, experts document this. If otherwise, that process has to be repeated.
Repeating similar steps for countless customers consumes a lot of time as well as resources. While digital debiting is expected to save on time, sometimes this is not the case. When specialists are not used to such applications, the percentage of rejected invoices is high thus, the number of cycles. Consequently, a process that would normally take five days may prolong to eleven days. This also leads to resource wastage.
Reviewing the above points may create a perception that digital debiting is bad altogether. However, one cannot compare work done manually versus machines. With time, specialists become used to procedures hence carry out tasks effortlessly. For these reasons, companies should strive to obtain fully trained experts to help counter these limitations.
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